Our People

Our People

Get to know our professional staff.

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What We Do

What We Do

We offer a range of unique care solutions.

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The guys did a wonderful job with Mom. They were very attentive and took great care of her. She said that she could not have chosen a better service. The techs were Lamb and Knuckles. Her kidneys are starting to function again and hopefully on the road to recovery. Thank you for everything that you were able to do for us. Once again, thank you and Bob Lamb was wonderful.

  • Heartland Ambulance 23rd June 2015 14:14
    Heartland is hiring for our Dispatch Center! If interested please call 765-288-2220. You will be trained to become a Emergency Medical Dispatcher (EMD) at no cost to you!!

  • Heartland Ambulance 19th June 2015 13:13
    EMS Dispatcher (Emergency and Non-Emergency)

    Requires a High School Diploma, GED, or Experience in the field.
    Must demonstrate high motivation with a good aptitude for call taking.
    Must have the ability to be persuasive, as well as being a good listener.
    Must have excellent organizational and time management skills.
    Must be able to read, write, and speak English with a good, clear speaking voice.
    Must be flexible; able to work a varying schedule.
    Must be able to establish and maintain effective working relationships with supervising personnel and co-workers.
    Sufficient reasoning ability to collect data, define problems, establish facts and draw valid conclusions (i.e., make reasonable decisions) in a fast-paced environment.
    Basic math skills-addition, subtraction, multiplication and division.
    Must have good PC skills, and have working knowledge of Excel Software.

    Duties and Responsibilities:

    Ensures customers' requests for service are met in a timely manner by scheduling, locating, dispatching and monitoring status of emergency, non-emergency, and special needs transportation crews.
    Serves customers by answering telephones, handling radio traffic, directing calls, pricing, taking messages, responding to questions concerning services, and assisting with other issues.
    Maintains customer's historical and reimbursement records by logging, flagging, compiling, monitoring, changing logging recorder tapes, and maintaining computer records.
    Provides clerical support by entering customer data in the computer, photocopying, stuffing envelopes, and filing records.
    Maintains customer confidence by keeping information confidential.
    Maintains information resources by filing, updating directories, maps, street closures, scheduling, backup tapes and printed records.
    Complies with state, federal and local insurance regulations by staying current on all changes and verifying reports for compliance.


    Heartland Ambulance Service, LLC will provide you with a Certified Emergency Medical Dispatcher (EMD) certification at no charge to you.

    Heartland Ambulance Services is an equal opportunity employer.